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Frequently Asked Questions

Location & Access

  • Where is Diamante Suites located?

    Diamante Suites is located in the heart of San Pedro Town, walking distance to all the popular spots.


  • What outdoor amenities do the suites offer?

    Each suite has a private balcony equipped with outdoor furniture.

  • Are tours available through Diamante Suites?

    Yes, tours can be arranged at the property’s guest services.


About the Suites

  • How many suites are available at Diamante Beachfront Suites, and what types are they?

    There are 11 suites in total, divided into 6 Ocean Front Suites located in Building A and C, and 5 Ocean View Suites located in Building B and D.


  • What size are the suites at Diamante Beachfront Suites?

    Each suite is 1500 square feet.


  • What are the bedding arrangements in the suites?

    All suites feature 2 bedrooms: a master room with a king bed and a guest room with a queen bed, along with 2 bathrooms.


  • Are the suites at Diamante Beachfront Suites equipped with a kitchen?

    Yes, each suite has a full kitchen that includes utensils, a stove, refrigerator, microwave, dishwasher, coffee maker, blender, and toaster.


  • Do the suites have air conditioning and TVs?

    Yes, all suites are equipped with central air conditioning, and there are TVs in each bedroom and the living room, with 32” TVs in the bedrooms and 50-65” smart TVs in the living room.


  • What amenities are provided in the suites?

    Suites come with complimentary coffee bags, sugar, Splenda, creamer packs, cooking oil, vinegar, toilet paper, shampoo, conditioner, and soap. Additionally, a hair dryer, iron, ironing board, safe, ceiling fan, Wi-Fi, and cable channels are available.


  • How can guests access drinking water in the suites?

    Every suite is equipped with a 5-gallon water dispenser with hot and cold purified water for easy access.

Services & Policies

  • Is there a charge for towel exchanges or room cleaning?

    Yes, there is a fee for fresh towels, sheet changes, and room cleaning:

    • Full housekeeping service: $50 USD
    • Towel change only: $25 USD
    • Sheet change only: $25 USD

    For stays of 7 nights or more, a complimentary full housekeeping service and towel change are included.


  • What extra bedding options are available?

    Pull out sofa beds are available in specific Suites (A2, C2 and B1).


  • What bedding amenities are included in the suites?

    Each bed is equipped with a blanket, and the suite includes one extra blanket along with eight pillows for guest use.

  • Are visitors allowed at the property?

    Yes, guests may have visitors, but they must be pre-approved and registered. Visitors cannot stay overnight and are not permitted to use the facilities.

Facilities & Extras

  • What facilities are available on the property?

    Guests have access to pool chairs, lounges, beach day beds, an infinity pool, a heated Jacuzzi, and a gazebo by the pool, as well as elevators in each building, 24-hour private security, and free onsite parking. For guests' comfort and safety, the pool and Jacuzzi close at 10 p.m.

  • Are there any dining options within the suites?

    Each suite comes with a fully equipped kitchen and dining area for self-catering. The property is located in the heart of San Pedro Town, within walking distance of popular dining spots.


  • What security measures are in place at Diamante Beachfront Suites?

    Diamante Suites provides 24-hour private security and each suite is equipped with a safe. There are also first aid kits, lanterns, and fire extinguishers in each suite.


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